Refund Policy

Last Updated: March 6, 2026

30-Day Money-Back Guarantee

All LOADLESS products come with a 30-day full refund. No questions asked. If it doesn't work for you, you get your money back. Simple.

Eligibility

Who qualifies for a refund:

Any customer within 30 days of first purchase
One-time purchases (AdminGone™, MindGate™, AI Toolkit, bundles)
First month of subscriptions (ClarityOS™, Maintained)

What's covered:

Full purchase price refunded
Processing fees returned (we eat them)
No partial refunds — it's all or nothing

How to Request a Refund

Step 1: Email [email protected] with subject line: "Refund Request"

Step 2: Include your order number or email used for purchase

Step 3: We process within 24 hours (usually faster)

Step 4: Refund appears in your account within 5–7 business days

No questions asked means exactly that. We don't require an explanation. We don't try to convince you to stay. You want your money back, you get it.

Subscription Refunds

Monthly Subscriptions (ClarityOS™, Maintained):

First month: Full refund within 30 days of initial charge
Subsequent months: Cancel anytime, no refund for current billing cycle
Cancellation takes effect at end of current period

Annual Subscriptions (ClarityOS™ Annual):

Full refund if requested within 30 days of purchase
After 30 days: Pro-rated refund for unused months

Bundle Refunds

If you purchased a bundle (e.g., Full Ecosystem Bundle), the refund applies to the entire bundle. You cannot request a partial refund for individual products within a bundle.

What Happens After a Refund

Access to products is revoked immediately
Community membership ends (if applicable)
You keep any downloaded templates or guides (we're not monsters)
Email sequences stop automatically

Exceptions

We do NOT issue refunds for:

Free products (e.g., quiz, free templates)
Purchases made more than 30 days ago
Chargebacks — if you file a chargeback instead of requesting a refund, your account is permanently banned

Why We Do This

Most companies make refunds hard because they don't trust their product. We trust ours. If LOADLESS doesn't reduce your cognitive load in 30 days, you shouldn't pay for it.

We've processed over 200 refunds since launch (out of 2,400+ customers). Less than 10% refund rate. The system works for 90%+ of people who use it. If you're in the 10%, no hard feelings.

Questions?

Email [email protected]. We respond within 24 hours (usually faster). Real human. Not a bot.